Terms of Service

Effective Date: January 1, 2026 • Roof Expert USA Tacoma Operations

1. Acceptance of Terms

By accessing or using the website tacomawa.roofexpertusa.com or calling our emergency telephone dispatch hotline at (888) 208-4155, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should immediately cease use of this platform.

2. Nature of Service: Independent Contractor Referral Desk

Roof Expert USA operates exclusively as an advertising, referral, and emergency dispatch coordinator. Roof Expert USA is not a licensed roofing contractor and does not directly provide construction, repair, or engineering services. All roofing inspections, tarping, repairs, and restoration are executed by independent third-party roofing contractors. Participating contractors are required to maintain active registration with the Washington State Department of Labor & Industries (L&I) pursuant to RCW Chapter 18.27.

3. Direct Contractual Relationship Between User and Contractor

Any proposal, estimate, agreement, contract, warranty, or financial transaction for roofing services is executed directly between you (the property owner or authorized agent) and the dispatched independent roofing contractor. Roof Expert USA is not a party to, nor liable under, any contract between you and an independent contractor.

4. Disclaimer of Warranties & Limitation of Liability

This website and dispatch routing services are provided on an "as is" and "as available" basis without express or implied warranties. To the maximum extent permitted by applicable law, Roof Expert USA disclaims liability for indirect, incidental, punitive, or consequential damages resulting from property damage, water intrusion, contractor performance, delays, or emergency conditions.

5. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Pierce County, Washington.